Privacy Policy
1. Who we are
This website, krishnaprojects.com (the "Website"), is operated by [INSERT LEGAL ENTITY OR PROPRIETOR NAME], trading as Krishna Projects ("Krishna Projects", "we", "us", "our"), a redevelopment consulting and advisory practice based in Mumbai, India.
Business address: D 501, Express Enclave, Next to Glenmark, Andheri Chakala Road, Andheri East, Mumbai 400099, Maharashtra, India.
2. Privacy and grievance contact
For any question, request or complaint about this policy or your personal data, contact us at [email protected] or +91 91306 05193. The person responsible for privacy and grievance handling is [INSERT GRIEVANCE CONTACT NAME / DESIGNATION].
3. Information we collect
Information you provide through the enquiry form: full name, phone number, email address, the stakeholder category you select, project location, a brief description of your enquiry, and your preferred contact method. You provide this voluntarily when you choose to submit an enquiry.
Technical information collected automatically: our hosting and security providers process standard server and security logs (such as IP address, browser type, device information, referring page and timestamps) for delivery, security and abuse-prevention purposes. The Website does not run advertising, analytics or behavioural-tracking scripts.
4. How we use your information
- To respond to your enquiry using your preferred contact method;
- To organise and assess the information you share for the purpose of the advisory discussion you initiate;
- To coordinate, where you authorise it, with relevant professional consultants;
- To maintain records of correspondence and engagements;
- To operate, secure and improve the Website; and
- To comply with applicable legal and regulatory obligations.
5. Legal basis and consent
We process the personal data you submit on the basis of your consent, given when you tick the consent box and submit the enquiry form, and for the legitimate purpose of responding to your enquiry. Submitting an enquiry does not create a professional engagement; the scope, responsibilities, fees and deliverables of any engagement are confirmed separately in writing.
6. Withdrawing consent
You may withdraw your consent at any time by emailing [email protected]. Withdrawal does not affect processing carried out before withdrawal, and may mean we can no longer respond to or progress your enquiry.
7. Enquiry response and communication
When you submit an enquiry, we use the contact details you provide to respond through your preferred channel (phone, email or WhatsApp). We may retain a record of that correspondence for our files.
8. Service providers we rely on
We use a limited set of third-party providers to run the Website and handle enquiries:
- Website hosting, content delivery, DNS and access security: Cloudflare, Inc.
- Enquiry-form handling: [INSERT FORM PROVIDER — e.g. Web3Forms], which transmits your submitted form data to our email inbox.
- Email correspondence: our email provider [INSERT EMAIL PROVIDER — e.g. Google Workspace].
- Analytics / advertising: none.
These providers process data only to deliver their service to us and under their own terms and security obligations.
9. Sharing with professional consultants
Where relevant to your enquiry and with your authorisation, we may share information with architects, lawyers, surveyors, valuers or other qualified professionals so that matters requiring their input can be evaluated. We do not sell your personal data.
10. Legal and regulatory disclosures
We may disclose information where required to comply with applicable law, legal process, or a lawful request by a public authority, or to establish, exercise or defend legal claims.
11. Data retention
We retain enquiry and correspondence data only for as long as necessary for the purpose it was collected, to maintain our engagement records, and to meet legal or regulatory requirements, after which it is deleted or anonymised.
12. Security
We apply reasonable technical and organisational measures appropriate to the nature of the data, including transport encryption (HTTPS) for the Website and access controls on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Your rights — access, correction and deletion
Subject to applicable law, you may request access to, correction of, or deletion of the personal data you have provided, and you may withdraw consent. To make a request, email [email protected]. We may need to verify your identity before acting on a request.
14. Grievance redressal
If you have a concern about how your personal data has been handled, contact our privacy and grievance contact at [email protected]. We will acknowledge and address your grievance within the timelines required under applicable law.
15. Cookies and local storage
The Website uses only essential storage required for the page to function and to keep the private calculator's access session (handled by Cloudflare Access on the separate calculator sub-domain). It does not use advertising, analytics or behavioural-tracking cookies, and therefore no non-essential-cookie consent banner is required.
16. Third-party links
The Website may link to third-party sites (including our private calculator sub-domain). We are not responsible for the privacy practices of external sites; please review their policies.
17. Children
The Website and our services are intended for adults transacting in a professional capacity and are not directed at children. We do not knowingly collect personal data of children.
18. Cross-border processing
Some of our service providers (such as Cloudflare and the form/email providers) may process data on servers located outside India. Where this occurs, we take reasonable steps for such processing to remain consistent with this policy and applicable law.
19. Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the latest version, and material changes will be reflected on this page.
20. Contact
Krishna Projects — [email protected] · +91 91306 05193 · D 501, Express Enclave, Andheri East, Mumbai 400099.